Privacy Policy

This Privacy Policy explains how Patient-Doctor Comm. App collects, uses, stores, and protects personal and medical information when patients, doctors, and healthcare staff use the application for communication, consultations, visit management, and follow-ups.

Information We Collect

The Patient-Doctor Comm. App may collect personal information including name, mobile number, email address, gender, age, date of birth, address, and identification details provided during registration.

Medical and Visit Information

To provide healthcare services, the application may collect medical and visit-related information such as symptoms, prescriptions, reports, visit history, follow-up details, and patient-doctor communication. This information is handled with strict confidentiality.

Authentication and Device Information

We may collect device and technical information including IP address, device type, operating system, login timestamps, and notification tokens to ensure secure access and reliable delivery of app features.

How We Use Information

Collected information is used to enable secure communication between patients and doctors, manage visits and follow-ups, send notifications, maintain medical records, and improve application performance and security.

Confidentiality of Medical Data

All patient medical data and communications are treated as strictly confidential. Access is limited to authorized users such as the concerned patient, assigned doctor, and approved healthcare personnel.

Data Sharing

The Patient-Doctor Comm. App does not sell, rent, or trade personal or medical data. Information may be shared only when required by law or with authorized service providers strictly for application functionality.

Data Security

We implement industry-standard security measures including encryption, secure authentication, access controls, and monitoring systems. However, no digital platform can guarantee absolute security.

Data Retention

Personal and medical information is retained only for as long as necessary to fulfill medical, operational, and legal requirements, after which it may be archived or deleted as per applicable policies.

User Rights

Users may request access, correction, or update of their personal information through authorized support channels, subject to applicable healthcare and legal regulations.

Children’s Privacy

The Patient-Doctor Comm. App is intended for healthcare purposes and is not meant for independent use by children without parental or guardian supervision.

Third-Party Services

The application may use third-party services such as hosting, notification, or analytics providers. These services operate under their own privacy policies and security standards.

Policy Updates

This Privacy Policy may be updated from time to time. Continued use of the application indicates acceptance of the updated policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact the support team of Patient-Doctor Comm. App.